Tivimate IPTV 8K
FAQs

A paid plan that streams live TV channels, movies and series to your devices over the internet — instead of a satellite dish or cable box. You pay for a fixed term, receive activation details by email, and watch through a compatible player app such as TiviMate, with quality up to 8K where content and screen allow.

Cable and satellite send TV through physical lines or a dish. IPTV delivers the same content through your internet connection — no installation visit, no hardware rental, instant activation, and one subscription works on TVs, phones, tablets and computers.

No. An 8K TV is only needed to see 8K resolution. On a 4K, Full HD or HD screen, the same subscription automatically plays at the best resolution your screen supports — nothing is wasted.

No dish and no antenna. If your TV is a smart TV (or you have a Fire Stick, Android box or Apple TV), you only need to install a player app. Only older non-smart TVs need a small set-top box like a MAG or Formuler.

Not at all. Most customers watch within 10 minutes: install a free player app, enter the details we email you, and done. Our setup team will also walk you through it live on WhatsApp — free with every plan.

Every plan includes the full package: 40,000+ live channels (sports, news, entertainment, kids, international) and 210,000+ movies and series on demand, plus a program guide and catch-up TV on supported channels.

TiviMate is our top recommendation on Android TV and Fire TV — the best EPG and multi-playlist support. Also great: IPTV Smarters Pro (Android/Fire), iPlayTV or GSE Smart IPTV (Apple TV/iOS), and Televizo (Android phones). Our setup team recommends the best one for your device.

Four quick steps:

• Install TiviMate from Google Play or the Amazon Appstore.
• Open it and choose Add Playlist → Xtream Codes login.
• Enter the server URL, username and password from your activation email.
• Wait a few seconds for channels and EPG to load — then watch.

Stuck on any step? We guide you live on WhatsApp.

Activation details are sent to your email usually within a few minutes of payment. If nothing arrives after 15 minutes, check your spam/junk folder — then message us on WhatsApp at +212708046477 and we will resend immediately.

Yes. Your subscription is not tied to one app or device. Enter the same details into any compatible player, on any supported device — including both of your simultaneous connections.

A server (portal) URL, username and password — everything apps like TiviMate need for Xtream Codes login. We can also provide an M3U playlist link on request. Keep these details private.

Yes — a full EPG is included so you can see what is on now and next on every channel. TiviMate and most recommended apps display it automatically after login.

Practically everything with a screen: Samsung and LG smart TVs, Android TV and Google TV, Amazon Fire TV and Fire Stick, Apple TV, iPhone and iPad, Android phones and tablets, Windows and macOS computers, and MAG or Formuler set-top boxes.

Open your TV's app store, install a compatible IPTV player, open it and enter the login details from your activation email. The whole process takes about 5 minutes — and our setup team can guide you on WhatsApp while you do it.

Install TiviMate or IPTV Smarters from the Amazon Appstore, open it, choose Xtream Codes login and enter your details. If an app is not visible in your region's store, our setup team will point you to the correct alternative in under a minute.

Yes. Install a player app like iPlayTV (Apple TV), GSE Smart IPTV or IPTV Smarters (iPhone/iPad) from the App Store, then add your Xtream Codes details or M3U link.

These boxes have IPTV built in. Enter the portal URL from your activation email in the box's settings, restart it, and your channels load automatically — no extra app needed. Ideal for older non-smart TVs.

Yes — your subscription travels with you. Install a player app on your phone or tablet, log in with the same details, and watch anywhere with a decent internet connection. The same login also works back home on your TV at the same time (2 simultaneous streams included).

We recommend at least 10 Mbps for HD, 25 Mbps for 4K and 100 Mbps for 8K. On TVs and set-top boxes, a wired Ethernet connection gives a noticeably more stable result than Wi-Fi.

Our platform supports playback up to 8K (16× the pixels of Full HD). However, most broadcast content today is produced in HD or 4K, so real-world quality depends on each channel or title. Your subscription always plays at the highest quality the content, your screen and your connection allow.

Try these in order:

• Restart your router and device.
• Use Ethernet instead of Wi-Fi if possible, or move closer to the router.
• In your player app, switch the stream format (HLS ↔ MPEG-TS).
• Restart the app or try a different player.

If it persists, our technical team on WhatsApp fixes most issues in minutes.

Two common causes: your internet speed fluctuating (the player drops quality to keep the stream smooth), or very high viewer numbers on a big live event. Our anti-freeze infrastructure is built for those peaks — if you notice repeated drops, contact support and we check your connection route.

No. The program guide is included in every plan. Catch-up TV (re-watching missed programs) is included on supported channels — availability depends on the channel and region.

Content availability varies by region, broadcaster and event rights, and occasional maintenance happens. First restart your app and reload the playlist. If the channel is still down, tell us on WhatsApp — we monitor all reports around the clock.

Four simple plans: 1 month $15, 3 months $25 ($8.33/mo, save 44%), 6 months $35 ($5.83/mo, save 61%) and 12 months $59 ($4.92/mo, save 67%). Every plan includes the exact same full package — only the term and price differ.

No. You pay once per term — there is no automatic renewal and no hidden charges. To continue after your end date, simply contact the billing team to extend or switch plans.

Yes. Every plan includes 2 simultaneous connections. You can install the player on as many devices as you own, but only two can play at once.

Message us on WhatsApp at +212708046477 and the billing team will share the currently available payment options for your region and confirm everything before you pay.

If the service does not work as described and our team cannot fix it, you are eligible for a refund — full refunds within 7 days of purchase, partial refunds of unused months on longer plans. The billing team handles every request personally within 24–72 hours.

Contact the billing team on WhatsApp or by email before your subscription ends. Renewals keep your existing details (no re-setup), and upgrades apply instantly — you only pay the difference.

Yes — every day of the year, including holidays. WhatsApp is staffed around the clock, and emails are answered within 24 hours. Real humans, never bots.

Three specialized teams: the setup team (installing apps and loading your subscription on any device), the technical team (buffering, picture quality, playback errors) and the billing team (payments, invoices, renewals).

WhatsApp averages under 5 minutes. Emails within 24 hours. If a problem needs deeper investigation, we tell you honestly how long it will take — and stay on it until it is solved.

Fastest: WhatsApp at +212708046477. Also email at teams3804@gmail.com. Mention your plan and a short description of the issue so we route you to the right team immediately.

Absolutely. Ask us anything before ordering — which app fits your TV, whether your internet speed is enough, how activation works. We would rather answer ten questions than have you buy the wrong thing.

Yes. Conversations are confidential, access to customer data is restricted to authorized staff, and our team will never ask for your password on WhatsApp or email.